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Privacy Policy

EBDT Institute

Operated by The Underlying Answers, LLC

Effective Date: October 11, 2026

1. Introduction

EBDT Institute ("EBDT Institute," "we," "us," or "our") is operated by The Underlying Answers, LLC.

We respect the privacy of our website visitors, members, students, practitioners, and other participants.

This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when individuals visit our website, create accounts, participate in communities, enroll in educational programs, register for events, purchase services, or communicate with us.

Using our services constitutes acknowledgment of this Privacy Policy, but does not replace consent where specific consent is legally required.

2. Information We Collect

We may collect:

Personal and Contact Information

Names, email addresses, phone numbers, mailing addresses, billing information, account information, communication preferences, inquiries, applications, and voluntarily submitted information.

Account, Membership, and Educational Information

Membership type, enrollment, training and certification participation, course progress, lesson completion, educational responses, assignments, event registration, attendance, community participation, and related learning records.

Payment and Transaction Information

Purchases, subscriptions, payment plans, transaction histories, and payment status. Payment card processing may be handled by third-party processors such as Stripe.

Wellness and Sensitive Information

Some educational activities, questionnaires, practitioner exercises, and community discussions may involve voluntarily disclosed wellness concerns, personal experiences, emotional history, or other sensitive information. Such information requires appropriate care and privacy protections.

Technical Information

IP address, device information, browser type, website usage, referring pages, approximate technical location, cookies, and similar data where applicable.

3. How We Use Information

We may use personal information to:

  • Create and manage accounts
  • Provide memberships, courses, training, and certification programs
  • Track educational progress and participation
  • Facilitate community discussions and events
  • Process purchases, subscriptions, and billing
  • Provide customer support
  • Send account notifications and service communications
  • Deliver appointment confirmations and reminders
  • Send marketing communications when permitted and appropriately authorized
  • Improve website functionality and educational experiences
  • Maintain security and prevent unauthorized activity
  • Meet applicable legal and contractual obligations

We do not use personal wellness disclosures to make automated medical diagnoses.

4. Email and Text Message Communications

EBDT Institute may communicate by email, phone, or SMS regarding requested services, accounts, enrollments, appointments, events, billing, and support.

Transactional and service communications may include enrollment confirmations, appointment reminders, event notifications, account updates, and billing notices.

Marketing communications may include information about programs, memberships, courses, events, and other EBDT Institute offerings.

Marketing SMS messages will only be sent when appropriate consent has been obtained. Consent to marketing text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Recipients can reply STOP to opt out of text messages and HELP for assistance.

Marketing email recipients can unsubscribe using the unsubscribe mechanism provided.

Important Mobile Information Privacy Statement

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

Information may be shared with service providers solely as necessary to deliver communications on our behalf.

Text messaging originator opt-in data and consent will not be shared with third parties for their independent marketing purposes.

5. Cookies and Website Technologies

We use cookies, browser storage, and similar technologies to support website functionality, account authentication, security, and user preferences.

Essential technologies are necessary for the website and certain account features to operate properly.

We may also use optional functional, analytics, or marketing technologies where implemented and permitted by applicable law. Our Cookie Preferences panel groups technologies into four categories: Essential (always active), Functional, Analytics, and Marketing and Advertising. Optional categories are off by default, and categories with no technology currently in use are labeled "Not currently in use."

Where consent is required, optional technologies will not be activated until the appropriate consent has been obtained. We honor Global Privacy Control browser signals by keeping marketing and advertising technologies off.

Visitors can review and change their available preferences at any time using the Cookie Preferences link in our website footer.

Essential technologies required for security, authentication, and core functionality cannot be disabled through the Cookie Preferences interface.

You may also manage certain cookies through your browser settings. Disabling essential technologies may affect your ability to sign in or use certain features.

We do not install optional advertising or marketing trackers solely because a visitor accepts cookies. Such technologies are only used if actually implemented and disclosed.

6. Information Sharing and Service Providers

We may use third-party service providers for:

  • Website hosting and infrastructure
  • Educational and membership services
  • Payment processing
  • Email and SMS communications
  • Customer relationship management
  • Scheduling
  • Analytics
  • Security and technical support

Information may also be disclosed when legally required, when necessary to protect rights and safety, or in connection with legitimate business transactions.

EBDT Institute does not sell personal information for monetary compensation and does not intentionally share personal information with third parties for their independent advertising or marketing purposes.

Certain disclosures or uses of information may qualify as a "sale" or "sharing" under applicable privacy laws even when no money is exchanged.

If our actual data practices involve activities legally classified as selling or sharing personal information, we will provide the required notices, choices, and opt-out mechanisms before engaging in those activities, as applicable.

7. Community Participation

Information voluntarily shared in community discussions, forums, group gatherings, and other shared learning environments may be visible to authorized participants in those spaces.

Participants should exercise discretion when disclosing sensitive personal information. EBDT Institute may moderate community participation to support a respectful learning environment.

Confidentiality of information voluntarily shared with other participants cannot be guaranteed.

8. Practitioner Training and Client Information

Certain educational programs may involve practitioner training, practice activities, case discussions, and client-related information.

Participants are responsible for obtaining appropriate consent and following applicable privacy obligations when discussing or submitting information about another person. Identifying information should be removed from educational examples whenever appropriate.

Future practitioner and client-management features may require additional privacy notices, agreements, and safeguards.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we hold, including access controls and encrypted connections.

No electronic system or method of transmission can guarantee absolute security.

You are responsible for safeguarding your account credentials and for promptly reporting any suspected unauthorized access to support@ebdtinstitute.com.

10. Data Retention

Personal information is retained as reasonably necessary to provide services, maintain educational and transaction records, comply with applicable laws, resolve disputes, and fulfill contractual obligations.

Retention periods vary based on information type and legal or operational requirements. Information may be deleted, anonymized, or securely disposed of when no longer needed, subject to applicable obligations.

11. Privacy Rights and Choices

Depending on applicable law, you may have rights to:

  • Access your personal information
  • Request correction
  • Request deletion
  • Obtain information about how your data is used
  • Withdraw consent where applicable
  • Opt out of certain marketing communications or data uses
  • Exercise additional privacy rights available under applicable law

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing of your information, you may have additional rights, including the right to know, correct, and delete personal information, to opt out of any sale or sharing of personal information, to limit certain uses of sensitive personal information, and to be free from discrimination for exercising these rights.

We may need to verify your identity before fulfilling a request, and certain information may be retained where legally permitted or required.

Visitors may manage available cookie preferences through the link in our website footer. Our Your Privacy Choices link provides additional information about personal information sales, sharing, and applicable opt-out rights. Where a legally required opt-out applies, we will provide a functional method for exercising that right.

Privacy requests should be directed to support@ebdtinstitute.com.

12. Children's Privacy

The public website and educational offerings are primarily intended for adults age 18 and older.

EBDT Institute does not knowingly collect information directly from children under age 13 without required parental authorization.

Future practitioner-related features involving minors may require additional consent and privacy safeguards.

13. Third-Party Websites and Services

Our website and communications may link to or rely on third-party websites and services, such as payment processors and scheduling tools. These providers have their own privacy practices, which we do not control. We encourage you to review their privacy policies.

14. International Visitors

EBDT Institute operates from the United States. Information may be processed or stored in the United States or in other locations used by our service providers, subject to applicable requirements. Data protection laws in these locations may differ from those where you live.

15. Policy Updates

EBDT Institute may update this Privacy Policy as services, technology, or legal requirements change. The effective date will be updated when revisions occur, with additional notice when required.

16. Contact Information

EBDT Institute
Operated by The Underlying Answers, LLC
3600 Harbor Blvd., #137
Oxnard, CA 93035
United States

Email: support@ebdtinstitute.com
Website: https://ebdtinstitute.com